Managed I.T. Services
Keep your computer and network systems running trouble-free with I.T. Results all-in-one Managed I.T. Services. Beginning with an Annual Management Review, we will develop a plan that will meet your specific goals for Information Technology. On a schedule that works for you, we will implement your plan and manage the entire process. Contact us today for a special quote based on your company’s needs.
At no additional cost to you, we install a monitoring service that will watch your servers, PC, and other devices 24 hours a day, 7 days a week. The status of each device is reported to our central server where it is evaluated to determine potential situations that may be developing. When a potential failure situation is detected, an alert is issued to our technical staff. A technician will proactively address the situation as needed. By detecting failures before they occur, we can schedule repairs and equipment replacement before the end-user is aware a problem is developing. This reduces the business disruption that occurs when you wait for the failure and then address the problem.
Security patches are tested and rolled out on a scheduled basis to help keep your systems secure. Through a tiered rollout, you are not on the Bleeding Edge when installing patches; there is less likelihood of problems resulting from patching systems. In addition to security patches, we also test and deploy proactive application patches to systems to fix other potential problems before you experience them. While companies such as Microsoft will push out security and other urgent patches, they don’t automatically install reliability patches. We review these patches and include those that your systems will benefit from.
Backups are a necessary part of the computing environment. While many end-users will acknowledge the need for backups, most small and mid-sized companies will set up the backup job and expect it to keep working. Unfortunately, many things can change over time that will affect a backup job. It is essential that the job be monitored to ensure that each job actually runs properly. A backup job that isn’t completed normally is no backup job at all. If you fail to monitor the backup, you may discover that you don’t have a backup only after you have lost your data. Backups need to be periodically tested to ensure that the data they are protecting can actually be restored from the backup.
Have questions or want to discuss your unique requirements?
Augment the solution you have in place?
We offer a menu of managed services – ala carte. Pick the service or services that you need and skip the ones you don’t. Contact us today for a customized support plan that works with and enhances your in-house solutions.